Contact information
Contact Knitelle
At Knitelle, we value every customer and are committed to providing friendly, professional, and timely support. Whether you have a question before placing an order or need assistance after your purchase, we're here to help.
Customer Support
Website
https://knitelle.xyz
Email
support@knitelle.xyz
Phone
+1 250 248-7072
Business Address
548 Wain Rd
Parksville, BC V9P 1R1
Canada
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Our support team aims to respond to all inquiries within 24 business hours. During weekends, holidays, or peak shopping periods, response times may be slightly longer.
Before You Contact Us
To help us resolve your request as efficiently as possible, please include:
- Your full name
- Order number (if applicable)
- Email address used during checkout
- A detailed description of your inquiry
- Supporting photos or screenshots (if applicable)
Providing complete information allows us to assist you more quickly.
Customer Satisfaction
At Knitelle, your satisfaction is at the heart of everything we do. We believe excellent customer service is just as important as offering quality products. Our team is committed to providing helpful, respectful, and reliable support every step of the way.
Thank you for choosing Knitelle. We appreciate your trust and look forward to serving you.